We care about treating
you fairly

Ensuring you receive fair and reasonable treatment at all times is at the heart of everything we do. We want you to be completely satisfied with every aspect of the information, products and customer service support we provide.

Please complete our five minute customer feedback survey. It will help improve the service we provide to Stonebridge Insurance personal accident policy holders.

We have a strong ‘Treating Customers Fairly’ culture, which is embedded into our principles and day-to-day activities. We carry out ongoing identification of risks, monitor controls and results, and take timely and appropriate action in order to continually improve our service. We also ensure our staff and suppliers receive regular training and communications to uphold company standards.

Your views are important to us. Please complete a 5 minute survey regarding your experience with Stonebridge Insurance. This will help us improve our products and services to you and other customers.

Contact Us

Email: customerservices-uk@stonebridge-insurance.com

Telephone: 0808 178 3232

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