Any complaints - we'll do our best to resolve them - Stonebridge Insurance
If you have a complaint We aim to provide a helpful and efficient service at all times. Any complaints we receive are treated seriously and investigated immediately.
How to make a complaint If you are dissatisfied with the service you receive and wish to make a complaint, please contact us directly and we will do our best to resolve it.
Please call our Customer Services Team on FREE PHONE 0800 085 1692. You can also email us at customerservices-UK@stonebridge-insurance.com or write to us at:
Stonebridge International Insurance – Customer Service Team Beaufort House Cricketfield Road UXBRIDGE UB8 1QG
Financial Ombudsman Service If after following the above procedure your complaint has still not been adequately resolved, you may refer the matter to the Financial Ombudsman Service at the following address:
Financial Ombudsman Service South Quay Plaza 183 Marsh Wall LONDON E14 9SR
Telephone 0845 080 1800 Fax 0207 964 1001 www.financial-ombudsman.org.uk
Contact us now
Email: info@stonebridge-insurance.com Telephone: 0800 085 1692 Have a question?
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