Brexit - Your questions answered
We've put together answers to some of our most frequently asked Brexit questions. If your question is not here, our friendly Customer Services Team will be happy to help.
This is a Government decision so is totally out of our control. We'd prefer to be able to continue providing policies to our customers across Europe.
As a UK-based company, Stonebridge has a financial services 'passport' which allows us to provide services across EU borders. This is known as 'passporting rights.' If the UK no longer have an agreement with the EU we would lose our 'passporting rights' and our regulatory permission to operate in the EU.
We are hoping that we can avoid this but it may still happen. We are doing all we can to provide you with cover for the longest period possible. However, if the UK leaves the EU without an agreement we may have to cancel. We will definitely write and let you know if we have to cancel your policy.
Although we're part of the Aegon Group, Stonebridge International Insurance is a separate entity and provides different products to Aegon.
Your policy continues to be valid until we write and tell you otherwise. If you suffer a loss please contact us and we'll discuss your claim.
No, you won't get any money back as it holds no investment value and doesn't have a surrender value. You renew it on a monthly basis, and pay for it in advance. We would have paid out for any valid claim that was made.
We have indicated in our Annual Communication that your policy may have to cancel if there is no agreement reached. We want to allow your policy to continue for as long as possible so that you have the cover you require. We always endeavour to act in your best possible interest.