Helping you protect what's important

North American customers please note that this site is for European customers only. For the American site please visit

Our uncomplicated, good quality Accident Insurance gives you and your loved ones reassuring financial protection against life's setbacks.

Due to a shortage of resource caused by the Coronavirus we may take longer than normal to respond to your enquiry. You may find what you are looking for on our website where you will also find forms that can be used to contact us. Alternatively, please email us on and we'll respond to you as soon as we can.

We apologise for any inconvenience and thank you for your patience during this difficult time.

Contact us

Contact Us

When you contact us please provide sufficient information for us to be able to identify you and find your policy


Telephone: 0808 178 3232 (opening hours: 08:00 - 17:00)

Need to make a claim?

We understand that making a claim can be stressful, and our dedicated Claims Team will do their best to ensure the process is as easy and trouble-free as possible for you.


The United Kingdom (UK) has now left the EU. The UK's trading relationship with the EU will remain the same while the two sides negotiate a free trade deal. At the same time, many other aspects of the UK's future relationship with the EU - including law enforcement, data sharing and security – still needs to be agreed. There is no impact on your policy but if this changes we’ll contact you to let you know